Return and Refund Policy

Custom Products

At Saskatoon Tees, we specialize in creating custom T-shirts and sweatshirts tailored to your preferences. Given the custom nature of these products, all orders are non-refundable and non-returnable. Before placing your order, please ensure all details are correct and meet your expectations.

Branded Products

For our non-custom, branded merchandise, you have the option to return items within seven days of purchase if they do not meet your satisfaction. To qualify for a return, items must be in their original condition, unused, and with all original tags attached.

Return Process

1. Contact Us: To start a return, please reach out to our customer service team via contact form on this website with your order information and reason for return. We will guide you through the steps for returning your product.
2. Inspection: Upon receipt of the returned item, it will be inspected to confirm it meets our return criteria. Items that do not meet these standards will not be eligible for a refund.
3. Refund: If your return is approved, we will initiate a refund to your original payment method within a specified number of days.

Non-Returnable Items

Certain types of goods are exempt from being returned, including perishable goods, personalized products, and personal care items. We also do not accept returns for hazardous materials, flammable liquids, or gases.

Questions

Should you have any questions about our Return and Refund Policy, please contact us via contact from on our website.